Adapted Cycle; Adapted Laptop; Adapted Life

Life is never the same after workplace bullying.

The target/victim will never be able to go back to what they were, who they were before the assault on their value, their integrity, their personality was launched.

However, that's not to say that it can't be as good in its own way - or even better.  It just won't be the same.

It depends on how the target/victim adapts their life to meet their present challenges.

*****

Just as when my laptop got "baptized" a few weeks back and damaged some of the connections on the keyboard, it will never function the way it did before the "baptism"/injury; however, it can be functional again - with some adaptations.

In this case, I took the (at that time nonfunctional) laptop to a who tech reconnected things inside so the laptop would turn on (Yay!) and then advised me to purchase a new keyboard/mouse set as a workaround for the now defective keyboard.  Which I did.

Unfortunately, without thinking I went for the cheapest keyboard/mouse set I could find.  It was a cheap fix but that keyboard is one honkin' big thing. My grandson says he's never seen one that big. Then there's the presence of two mice: one for the desktop and the one for the laptop.  Have you ever tried sitting in a chair with the laptop on a desk in front of you, two mice (one for the laptop and one for my desktop) trying a balance a huge keyboard on your lap?

Clumsy does not adequately begin to describe the new set up - especially if I continue to use the desktop as I've used it in the past - to do two things at once like watching a DVD on the desktop and writing my blog on the laptop.

I've also discovered that picking up the desktop mouse when using the laptop does not work - and vice versa.

Final solution in this case: buy an affordable laptop.

Of course then, I have the challenge of learning to use a new laptop with a different operating system.

I think I can do that.

Actually I know I can do that because I am writing this blog posting on the new laptop.

*****

Similarly, when my balance became seriously disrupted along with cognitive skills, and other things like high anxiety in the fall of 2011 and continued on for months, either I had to give up cycling period or find another way to do something I enjoyed.

My Adapted Bike Freedom Hope
in a victory moment at the top of a steep hill

Me being me, I chose the latter - to find a way to make cycling safely a reality in my new life.

Solving this problem involved a different process than adapting the laptop.

The existing bicycle, a 10 speed mixte frame Raleigh Grand Prix, could not be adapted for my needs.  So I had to construct a whole new set up from the ground ... er ... should I say from the wheels up?

I did some preliminary research on the net and discovered some options: a trike - either a regular adult trike or a recumbent trike; stabilizer wheels which are about the same diameter as the bike's wheels and set close to the rear wheel; or adult training wheels - similar to a child's training wheels but bigger and sturdier.

I chose the latter.

Again, it works.  Again, there are adaptations involved.  Again, there's a new way, a different way of doing things.  Again, like the laptop with the huge keyboard, it's a visible adaptation. 

It's not the same as riding a regular, two-wheeled bicycle.  For one thing with the additional set of wheels, it's heavier than the normal bike.  Also, with the additional wheels, it's clumsier than a "normal" bike.

But it works.  Like the adapted laptop and a workaround in the workplace, it's not optimal but it works and it's giving me a piece of my life back.

Freedom Hope all ready to participate in this year's
Great Cycle Challenge

*****

And now we get to the part about the adapted life which is something else altogether.

Since all the damage/injury is internal due to stress from the bullying, there are no appliances I can add like a cast, crutches, wheelchair, artificial limb or other device that's visible.  It's all internal. Nothing visible.

In this case, the adaptations are called coping mechanisms: alternate ways of dealing with situations; alternate ways of looking at things; alternate ways of making things work.

For example, I used to cook almost exclusively using a recipe.  Now I've learned to be more creative and throw things together.  When the cognitive skills won't cognitate (I think I made up that word), the creative skills have kicked in.

For the times when I'm too weak and shaky to function (which still happens on occasion), I try to keep frozen entrees from the store on hand.

When all else fails, hubby makes a mean chilli. 

For me, it's also meant reinventing my self plus my lifestyle.

It's meant walking with a therapist during the duration.  Learning my strengths and weaknesses.  My value.  Accepting myself for who I am; for what I am ... and also for what I'm not.  Realizing that I'm human.  I'm not perfect ... and neither is anyone else.  I'm learning that I cannot control anyone else and at that same time that I should never allow anyone else to control me.

Recently I tried to sign up for a local group ride with the Great Cycle Challenge only to be told that if I'm the one with the training wheels, this ride is "appropriate" for me.  Two things: (a) I hate the word "appropriate" because it was continually being thrown at me in the workplace during the bullying years and (b) go back to the paragraph above about not allowing someone else to control me.

It's meant realizing that there are chronic sometimes debilitating affects which appear to be here for the long term although they are significant better than seven years ago when they first not only appeared but took over my life.

The weakness and shakiness I've referred to earlier is not only an ongoing concern, but is currently a very real and present concern.

You, my reader, cannot see it in action; however, it has kicked in viciously during the writing of this post.  I've writing it - slowly a few sentences, a paragraph at a time.  That's why there was no post on Monday. 

But I've also learned to be gentle with myself.  To not kick myself in the butt when I cannot do things.  To treat myself with grace - just like God does.

Fatigue, lack of balance, cognitive disruptions along with other affects come and go.  Every year though I see a piece of recovery. 

I've challenged myself in ways that I could never have imagined when I was still "healthy".

I'm not the same person who had the energy to go places and do things.  Not the same person at all.

Yet in many ways, I'm a new person.  Able to enjoy life in ways that I never could before.

Victory after Group Ride #2 in the Great Cycle Challenge

For that I am thankful.

Recovery Behind Bars: Handle Bars That Is

Gathering for Group Ride #2

As I start living life as it happens after turning the corner, my ongoing recovery from workplace abuse continues to just get better and better.

A significant part of my journey of recovery post workplace abuse has been regaining pieces of my life which were an integral part of me before all the junk in the workplace happened.

Writing, knitting, reading, cycling.  They have all been a part of the whole process of recovery.

Today I'm focusing on the part of recovery which involves cycling.  Something I wanted to do but thought I couldn't after the debilitating chronic/physical affects kicked in in the Fall of 2011.  Balance being the most critical challenge but, but by no means the only one.

After falling off my two-wheeled, Raleigh Grande Prix in the middle of a busy road, I realized that I would have to say good-bye to something I loved.  Something that made me feel free and whole again.

But then ... me  being me ... I began to think of ways to make cycling happen again.  Me being me, I researched things on the net.  I already knew that there are adult trikes both upright and recumbent.  I also learned that there are both stabilizer and adult training wheels.  Stabilizer wheels being fitted close to the rear wheel and about the same diameter as the rear wheel.  Adult training wheels being ... well ... adult training wheels.  Just like the ones on children's bikes only bigger.

Armed with this research and a good idea of what I wanted to do on a bike and what I needed to do that, I went into several local bike shops.  Only one paid me any attention.  I owe all that's happening now to them.

I've written and posted pictures about my adapted bike which I have now named Freedom Hope because that's what she gives me.

I discovered though that having a bike I can now safely ride was only the beginning.  Learning how to ride a bike again was also a beginning.

However, there are challenges in the area I live in:  traffic, hills, one way streets just to name a few.  I wasn't able to fulfill my ambition of taking a nice ride into Uptown Waterloo which is only about 5-6 km or riding in the country due to some of these constraints.

Sigh.

Gathering for my first group ride ever
at the Cataract Trail in Ontario

This is where the Great Cycle Challenge comes in.

 I discovered it in 2016 on my Facebook feed.  It is a self-directed ride to raise funds for research for pediatric cancer at Sick Kids in Toronto.

By self directed, I  that the individual rider chooses his/her own routes, challenge distance and challenge sponsorship.

One thing that has always held me back on these kinds of things is that with my "altered abilities" especially the fatigue, I could never guarantee I could be at a certain place, at a certain time, on a given day and ride a set route consisting of a set number of kilometres.  This challenge gave me the flexibility and the control that I needed.

So with fear and trembling I signed up for my first Great Cycle Challenge in 2016.  My goals:  50 km/$50.  Both of which I wasn't sure I could meet.  Both of which I not only met but surpassed ... which surprised the heck out of me.

It was good.  Very good.

I signed up again last year and this year with slightly higher goals.

Each year I've seen significant gains in my progress both in my overall journey towards recovery and in my comfort as a cyclist on the road.

This challenge has challenged me to cycle both inside and outside the box.  To find alternate routes to get in kilometers around the area in which I live.  It has challenged me to set what I call "goals within the goal".  Personal goals I hope to meet at some point while cycling.  At this point, some I've met; some I've yet to meet.

This year, the challenge has added something new.  Group rides.  As the Great Cycle Challenge is usually a solitary thing unless you're part of a team or whatever, they decided to instigate these group rides so that if people chose they could meet each other and develop a sense of camaraderie.

This year for the first time in seven years, I was able to commit to being at a certain time, at a certain place to ride a certain route - on an adapted bike no less.

I did it.

Note: a group ride has never been on my list of goals for the simple reason that I never thought I could do one.

Group ride #1 was on a bike route which created from where railroad tracks used to be.  It's relatively flat and something I not only can do but have done. As I expected, I was the cow's tail, but that was OK.  I challenged myself and rode 26 km on a set route - a multi use trail part of which goes around Bellwood Lake near Fergus, Ontario.  My longest bike ride ever - even when I was young and healthy.

I was happy.  My only wish was that someone would have waited for me to arrive at the "finish" line to celebrate my victory.

Freedom Hope and the "gang"

So I geared up again for group ride #2, a road ride starting at a car pool parking lot.  Something I had wanted to do these last years and thought I would never do.

Challenging hills, hills and more hills.

 I did it.

But not without a lot of support and encouragement from the rest of the team.

Introducing myself as the "challenged" rider, they seemed to accept me as a bona fide, valued member of the team.  Not a handicap.

I was never left alone to ride by myself this time as I had been on the first ride.

Someone was always either ahead, aside or behind me.  Encouraging me up those hills.  One lady even biked beside me up a hill and when I started breathing heavily coached me on breathing - which helped a lot.

At another point, these incredibly supportive people even let me be in the lead.  I felt protected.  I also felt accepted.

I even heard a comment behind me when I was in the lead about hills being easier when you go slower.  Wow!  That blew my mind.  And made me feel appreciated.

Allan, a grandfather from the first ride in Fergus, Ontario with his grandson
(group ride #1)

It's also been neat meeting those people I've read about on GCCCanada posts or on threads.  One man on a thread said he was riding his grandfather's 40 year old bike.  He and his bike were there on group ride #2.  Last week on group ride #1, I met a man who wrote a jingle for the GCCCanada last year and had been featured on one of their posts last year - which just happened to pop up on my Facebook feed this past week.

And so I leave you dear reader at this point to enjoy these photos, to savor the victory.

Victory "high five" with another rider
- the man riding his grandfather's bike

The long and short of it
- or "short and sassy" meets "lean and mean"

I came, I met, I cycled

I am woman.  Hear me roar.

Living Life as It Happens: the Day I Got a Big Surprise

On June 1st the #GCCCanada started.  Again as last year my goals are the same: 100 km and $500. 

As many of you already know #GCCCanada has become a large part on my personal journey towards recovery from workplace abuse.  It gave me the motivation to get on my adapted bike, now named Freedom Hope, and start challenging myself to ride.

In my younger days, I used to ride a 5 speed Schwinn which was built like a Sherman tank and just about as heavy, somewhere in the vicinity of 5-10 miles a day.  I wanted to do that again.  However, ongoing challenges with balance issues - and other brain related things - prevented that.

UNTIL I decided to change the way I was attempting to ride.  I went to a local bike store, talked with one of the young men there and together we came up with this: 

Heading back from where we turned around on the group ride.
Wearing my colours proudly.

A regular 7 speed bike with adult training wheels for the balance problems.

It works.

However, after relearning how to ride in a local parking lot - going round and round and round again in both directions, I stopped riding again.

I wanted to actually be able to go places, to ride to a coffee shop, to ride out of town, even to ride to do errands.

However, the terrain wasn't allowing that to happen.

Completing my first group ride ever - the Cataract trail
(again something I never though I could do).

What I call my "hood" is triangle shaped and composed of dead end streets inside the area.  Bounding my "hood" are major arteries, some in town, some now, one river and hills.  In any direction I go, there are hills.  Some more challenging then others.  But hills nonetheless.

I got discouraged.  When I get discouraged I get frustrated.  When I get frustrated, everything stops.

One day, a few years back, I saw the Great Cycle Challenge Canada, a ride to raise funds for research for pediatric cancer at Sick Kids hospital in Toronto, on Facebook.  What was different about this fundraiser from others is that rather than meeting at a certain time, on a certain day, and riding a set route, the participant sets their own goals, both distance and kilometres.  The rider has the entire month of June to achieve her goals and can change them at any time.

This sounded like a possible to me.  So I signed up in 2016 for the first time.

My goals were: 50 km and $50.

I had no idea if I could meet those goals.

I not only met my goals but way exceeded them.

I rode 225 km in that challenge and raised $244.40.  I learned that I could do things I never knew I could do.

I found places in my "hood" that I never knew existed.  I even rode in traffic and on hills.  As my borders and boundaries expanded, I began to come alive as never before.

Pumped up, I signed up in 2017 for a second go round.

This time my goals were 100 km and $500 (gulp).

I definitely didn't know if I could meet either goal - especially the $500 one.  I self funded myself at the very beginning so that other, potential donors, would know that I was willing to put my money where my goal was.

The Great Cycle Challenge features different riders at times, almost all of them on 2-wheeled bikes, proudly sporting their jerseys, with details such as how much they're raised and how many km they've ridden.  I wanted so very much to have that kind of recognition and acknowledgement.  I wanted to belong.

I did meet my challenge of 100 km.  I did meet the  $500 goal a little past the middle of the month of June BUT when I ordered the much coveted jersey, it didn't come and didn't come.  Shipping labels were created but the jersey did not arrive at Canada Poste.  For more than a week, I waited checking the tracking information frequently.  Finally I e-mailed the Great Cycle Challenge - and got no response.  Then I started phoning them - and got the easy answers: it would be taken to Canada Poste for the next shipping which would be soon.  I asked them to follow up and get back to me.

They didn't.

I got frustrated.  I got discouraged.  I stopped all cycling.

Eventually, I did get the coveted jersey, the last day of June.  My anticipation of wearing the jersey proudly for the rest of the challenge, ended. 

So it was with a lot of conflicted feelings that I signed up for my third consecutive year with the Great Cycle Chgallenge Canada.

With the same goals: 100 km/ $500 donations.

Only I decided that I wasn't going to bust my butt to get the $500.  Or if I did, if I really wanted the jersey, I would see how far I could go on the donations before the challenge started on June 1st and I would self fund so that it would arrive in time for me to wear it while riding.

Note:    In this challenge, we set our own goals, we ride any time we want, wherever we want during the month of June.  For that reason, most of us never meet each other and we ride alone.  That is why I coveted the jersey.  That is why I got so discouraged when it didn't arrive.  I wanted to belong.

Freedom Hope and myself getting ready to ride.  A word of explanation: a lot of cyclists raise their bikes above their heads in a victory pose.   With Freedom being clumsy and heavy, this is my adaptation of the victory pose.

Last week, someone from the #GCCCanada called me, as they always do before the challenge begins, to check up. At the end of the conversation, the lady asked me if I had any thing to comment. For once, I said: "Yes". I went on to tell her that their marketing strategy was geared to what I call the "lean and mean", meaning the tall, fit, mostly younger ones with long legs and lighter weight two-wheeled bikes who can cycle rings around me and who can raise more than $1000 in donations BEFORE the challenge starts. 

 I told her how the #GCCCanada has been a vital force in my ongoing road to recovery and told her about the "brain injury" from stress in the workplace that had prevented me from being able to ride again and how a local cycle shop (#KingStreetCycle) had adapted a regular bike for me. I told her some of my victories. She listened! 

I told the listener about last year and the jersey. I told her that since workplace abuse was about isolation and exclusion and also about lack of appreciation, I got discouraged and quit riding. I told all this and more to the listener on the other end of the phone. Then Tuesday, I got a notice from the #GCCCanada that they were gifting me the jersey for this year because they are impressed with my story of recovery! 

A selfie taken on my first ride for the challenge this year in the parking lot where I relearned to ride.

The coveted jersey arrived two days later, on June 1st in time for me to wear it during the challenge.

My new "biking" shoes.  A find at a garage sale I was passing.

But things haven't ended there.  That simple act of acknowledgement spurred me on to do things I didn't believe I could do.

Like raise the entire $500 without resorting to self funding.

Like encouraging me to get on Freedom Hope proudly and ride.

What can I say? I never lost my sense of humour and here it is in full.
Posing with Freedom Hope in my jersey and helmet with bling stilettos.
It doesn't get much better than this.

I know I'm not the meanest or the leanest.

I realize that in reality I'm short and sassy.

Or maybe I should say, strong and courageous.

I'll never be the top of the back.  Rather I'm more the cow's tail. Moooooove.

But I'm OK with that.

I'm learning to be OK with being me.

The Day I Felt Included

As I've mentioned before, the form bullying in the workplace took in my case was mostly that of isolation and exclusion.

Those I worked with on the afternoon shift, an off shift, in the small office frequently had a meal together on Fridays.  I was not included.  In fact, these people became so sneaky that they would go into a larger office area and use a phone there to order their meals.  Everything was hush hush.

If one co-worker went out for a coffee to bring back to the others, I was not included.  For a coffee aficionado like me smiling the brew in the small office was akin to torture.

I was not included in conversations even those that were business related.

It was like I didn't exist. 

It was hard, very hard.

For that reason in order to understand me as an individual working through workplace abuse, PTSD and trauma, one needs to recognize the veil, the filter, I process events through: the veil of isolation and exclusion.

This is why I want to share the below experience in this blog.

****

I came home actually fairly refreshed, at least mentally if not physically, from our visit to Montreal to discover that while I was away friends were going through hard times.

One friend (oh! how I love to say that word) called me to let me know that her mother had died.

This friend is part of the prayer shawl knitting group at a local Lutheran church which I joined about a year ago.  

As I continue on with the group, I've found that the ladies of the group, mostly older than myself are very gracious and accepting.  They don't care where you've been or even if you go to their church or belong to their denomination.  They care only about the knitting.  If you can knit, you're in.  No questions asked.

So I went to my second church service in less than a week for my friend's mother's funeral.

And I had a really neat experience yesterday at the reception after a funeral which I'd like to share.

At the lunch, I went to sit with my buddies from the prayer shawl group and discovered that there were purses on each chair.  I was starting to turn away plate in hand when one of the prayer shawl ladies said quite robustly "You're going to sit with us" and proceeded to grab a chair from another table and tell the rest of the ladies at the table to make room.  

It was such a neat feeling to be wanted and included.

An unexpected blessing on the road to recovery.

Living Life as it Happens

You may have wondered why you haven't heard from me lately.  Especially as I've been working hard to ensure that you hear from me on a regular basis.

Life is what has been happening.

Not in a bad sense though.

In a good sense.

I've been living life as it happens.  One day, one experience at a time. Enjoying it to the fullest.

Sunset at Lake of Two Mountains, Quebec

I feel like I've turned a corner from recovery as I formerly knew it - more passive than active; to a more active, more people oriented phase.

It's not one thing but a whole host of happenings which have led me to this point of more active recovery: joining a writer's meet up, volunteering at the humane society petting kitties, cycling in the Great Cycle Challenge Canada, walking, being invited to join a prayer shawl knitting group ... and making friends.

We took a road trip to Montreal, Quebec to visit our daughter's in-laws to be and work on some wedding preparation.

I was worried about the trip because of my on-going fatigue which comes and goes at will.  I had no idea if I would be up to the activities that were in place for that weekend: attending my daughter's fitting for her wedding gown, visiting the wedding venue and tasting the menu, etc.  All involving travel and energy.

Sunset at Lake of Two Mountains

But first I discovered to my delight that the place where we were staying was very close to the St. Lawrence river.  Asking my hosts about it and expressing my desire to see it, they took us to their favourite place for viewing.

Family

A place called Ste. Anne.

We roamed around, took pictures, talked and got to know one another better.

And when we got back to our hosts home, I went to bed and slept.

The next morning I was up and able to keep on with the plans.

As the form workplace bullying took for me was isolation and exclusion, I felt honoured that the bride to be included me in her plans for that special day by inviting me to come for the dress fitting and also for menu tasting at the venue.

It made me feel ... wanted and valued.

Again, once we got back to our hosts, I went straight to bed for a nap.  Woke up a few hours later, had supper with our hosts and then went back to bed for the night.

But hey! It worked.

And that was good.

Very good.

Peoples Church, Montreal, QC

As it meant that I was able to embark on another adventure the following day.

Hang on, folks.

I went to church.  I actually went into a strange fear with no anxiety, no fear.

I felt safe ... and enjoyed the service which was another huge victory on the road to recovery.

Street scene, Old Montreal, QC

That adventure was followed by a drive and a walk in Old Montreal camera in hand.

That adventure alone with worth the fatigue and the nap when we got back to our hosts home.

The wedding venue

Because it meant that I was still able to join in the adventure the last day of our visit, a visit to the wedding venue.

More wedding venue - where the ceremony will take place

The main building of the wedding venue - where the reception will take place

And lastly, before we headed back to our hosts for our last night of the visit, a brief visit to the tulip festival with all it's gorgeous tulips and not so gorgeous crowds.

Tulip Festival, Dow's Lake, Ottawa, Ontario

The neatest part of this corner I somehow turned in the last few months was that although fatigue is still something to be reckoned with, for the most part the anxiety and hypervigilence is gone.

Statue at Dow's Lake, Ontario, Ottawa

Even when it's not completely gone, it is now controllable. 

*****

Living life as it happens is turning out to be a truly enjoyable phase of recovery at this time.

It is fast paced, lively and ever changing.

I know that things will not always be positive, but I have these memories, these pictures to remind me of the good times, the good people, and the recovery that is ongoing.

I hope you will stay with me on my journey towards recovery from workplace abuse.

Sequel to "A (perceivbed) Bully in the Pharmacy: Passive Aggressive Behaviour and Bullies

So often a blog posting writes itself perfectly, flowingly ... in my head.  But doesn't translate to the written word.

This has been the case with this blog posting which was intended originally to be a sequel to the prior one about the (perceived) bully in the pharmacy as I came to realize through analyzing that one incident how much passive aggressive behaviour, especially on the part of one coworker whom I've designated as B, was part and parcel of what happened to me in the workplace.

But first, I felt I needed to lay a groundwork as to what passive aggressive is and how it manifests itself.

Because it is passive rather than aggressive, it is covert rather than overt and not easy to recognize.

Today, I want to dwell and enlighten both myself and my readers as to what passive aggressive is and how it manifests itself.

I hope you will bear with me as I journey this side road on the journey of recovery.

*****

Passive Aggressive Behaviour.

We've all heard about it.  Many of us have experienced it.  Without recognizing what is going on.

I know that I didn't recognize it when it was happening to me in the workplace.  Worse.  Neither apparently did my coworkers, management and HR.

I don't even know if the coworkers involved in the behaviour recognized that they were engaging in passive aggressive behaviour.  After all, it's like the couch in the living room.  Always there yet not noticed.

But really, in many ways it's just a word.  Because it is much easier to define then it is to recognize.

So let's start with a definition of passive aggressive behaviour and go from there.

According to the dictionary:

pas·sive-ag·gres·sive

adjective

adjective: passive-aggressive

1. of or denoting a type of behavior or personality characterized by indirect resistance to the demands of others and an avoidance of direct confrontation, as in procrastinating, pouting, or misplacing important materials.

According to a PsychoologyToday.com article by "5 Signs That You're Dealing With a Passive-Aggressive Person… and the most effective way to deal with their perpetrators" by Berit Brogaard D.M.Sci., Ph.D, the five signs of passive aggressive behaviour are:

1. The Silent Treatment
2. Subtle Insults
3. Sullen Behaviour 
4. Stubbornness 
5. Failure to Finish Required Tasks

Another article, this one by the Mayo Clinic, includes the following as signs of passive aggressive haviour:

• Resentment and opposition to the demands of others
• Procrastination and intentional mistakes in response to others' demands
• Cynical, sullen or hostile attitude
• Frequent complaints about feeling underappreciated or cheated

I've provided links to both of these articles which I heartily encourage you to read to get a more thorough understanding.  Using the search words "signs of passive agressive behaviour", there are numerous articles some which give seven signs, some which give more.  It looks like passive aggressive behaviour is much more complicated and prevalent than the normal person would see.

It appears to be one of those kinds of things that you have to experience in order to understand. 

It also helps if someone points it out to you.

Which happened some years ago when hubby and I were eating out at a local establishment which is well known in our area.  We'd gone there for years and enjoyed it.  It's a bit of a drive - into Mennonite country - but was well worth the endeavour.

Until ...

We went one evening and I noticed something amiss happening in the room we were in.  No tables were being set up with cutlery.  Even after the server set the food on the table in front of the patrons, she did not bring cutlery.  Even when one man became irate and asked her for cutlery, she didn't bring it.  I flagged her down and informed her she should bring this patron - and the rest of us - cutlery so we could eat our food.  At that point, she did relent enough to bring that one table the utensils needed to enjoy their food - after they'd starred at it for what seemed like a very long time.

I expected her to comply and bring us cutlery before she brought us our food.  I was mistaken in that belief.

I don't know if you the reader can understand how hard it was to have a platter of roast beef, mashed potatoes, gravy and vegetables in all their glory set in front of me - with nothing to eat it with except my hands.

I exploded at her that I had tried hard for this not to happen.  She left.  The expectation on my part being that she would bring the utensils needed to eat the food which was teasing my sensory glands.  It was like torture to have this wonderfully smelling appetizing food in front of me with nothing to eat it with - except my hands.  

Finally I resorted to eating my roast beef and mashed potatoes covered with gravy with my hands.

Messy but it worked.

Eventually another server entered the room and I flagged her down and asked her to look at our table and tell me what was wrong with the picture.  She didn't know.  Until I pointed out that the utensils needed to eat it with were missing.

She brought the cutlery.  I didn't have to eat my entire meal with my fingers.

However, this behaviour continued with our server at every single table she worked at in that room.  She never did give people their cutlery until well after she'd served them their food.

I had a session with my amazing counsellor soon after that experience and she asked me if that server had been wearing a white bonnet meaning she was a Mennonite.  She said that the Mennonites were really good at passive aggressive behaviour. 

That was how I'd realized that this server's behaviour was passive aggressive.

That was the basis for how my being able to recognize passive aggressive began.

The behaviour was passive on her part while it became aggressive on mine.

Because I became aggressive in my pursuit to enjoy my meal in a timely fashion, I became the wrong doer.  She  became the "innocent" victim of this very aggressive customer.

She became the winner.

*****

I'm going to stop her now and continue on this passive aggressive theme in my next blog post eventually (hopefully) revealing how it manifested itself in the workplace through the one coworker "B".  But first I want to reveal and examine other instances of passive aggressive workplace.

The (perceived) Bully in the Pharmacy

Bullies are not confined to the workplace - or the schoolyard.  They're not confined to being your coworker, supervisor - or your schoolmate.  They can be anywhere and everywhere.  They can be your neighbour, your pastor, another rider on the bus ... anybody at anytime who happens to cross your path whether for a brief period of time or, as in the case of a neighbour, schoolmate or workmate, long term.  

A bully can be anyone.

You're not going to be able to recognize a bully by how they look.  But rather by how they act.  By their behaviour and characteristics.

I had an experience last week at a local pharmacy while trying to get my husband's prescription filled, I want to describe in this blog post why I believe I was interacting with a workplace bully.

Note: I used the word perceived in parenthesis in the title because in a sense it is my perception that this person may be a workplace bully.  However, my thesis that she is a bully is based on her behaviour and how it matched up with my experience with bullies in the workplace.

*****

As most things in life, this is part of a story. As you probably know by now, I like to tell things in a story.  As part of a whole.

Hubby needed to get his license renewed and needed a medical.  Hubby does not go to the doctor until absolutely necessary which in this case was for this medical.  I have no idea when was the last time he darkened the doors of the doctor's office.

He also doesn't like to take medicine which, again, is a contributing factor in this story aka drama.

His BP was high so the doctor asked him to restart the medication he was on and which he had not been taking, for a short period of time and then come back and see him on a specified date to see what effect being back on the medication had on his BP.  New appointment made.

So far, so good.

He discovered that the medicine he had on hand was old.  Very, very old.  As in last time refilled was 2015.  We're in 2018.

Oops.

Not so good.

So he dutifully went to the pharmacy he uses, a large chain type, to have it filled and got an earful and a refusal from the pharmacist.

She not only refused to fill it - which was reasonable - but she also refused to fax a prescription request to the doctor insisting, no demanding, that hubby see the doctor.

Ummmm.  Do you see a problem here?  Hubby had already seen the doctor and wasn't about to take another bite of time (unpaid) off work when he'd seen the doctor just two days before and had another appointment in 12 days to see him again.

Hubby is also going to take the path of least resistance so when the pharmacist says no, he's not going to go any further.

But he is going to fume and fuss.

This is where little wifey, me, comes in.

I dial the doctor's phone number and handed the phone to hubby.  I also had it on speaker phone before I handed it over.  The receptionist advised him to ask the pharmacist to fax over a prescription request and they would go from there.

You would think this would solve the problem, right?

Wrong.

Here is where the bully enters stage left.  Or was it stage right?  Or was she on the stage the entire time?

Again, I dailed the phone number, put it on speaker phone and went through all the press 1 for this, press 2 for that, press 3 if you're going to H-E-double hockey sticks (this one part of my weird sense of humour) and handed him the phone.  He began explaining the situation and what was needed to the person on the other end of the line who cut him off midstream saying that they could not possibly fill the prescription.

I took over the phone and explained in a no nonsense way what the physician's receptionist had said to do and that we wanted them to fax a prescription request over.  The phone call ended.

I assumed that this person would do as requested BUT I had my doubts.

Several hours later on my way back from my errands that day, I found myself passing that pharmacy so stopped by to enquire the status of his prescription.

Oops!  Not one of my better ideas.

I found myself talking to the same voice, same mannerisms, same rushed talking as I'd heard on the phone with my husband.

I was asked if we'd received a phone call to say that the prescription had been filled and given the perception that a person was not to just come in unless they had received a phone call.

It turned out the person had never sent the requested fax in the first place.

She indicated that the word "fax" was incorrect.  That us or the doctor asking for a fax was just plain wrong.  So I switched to the word "call".

She denied that our conversation several hours earlier had ever taken place.

I kept explaining in logical order the timeline of events, that hubby had seen the doctor, what the doctor wanted, the series of events both in his personal visit and later phone call several hours earlier.

At that point, she told me I was getting upset and I had to go "over there".

I pointed out that I was trying very hard to be calm.  At which point, she went "over there" to the pharmacist spewing words like fast flowing lava from her mouth.

The pharmacist was the same person hubby had talked to in person earlier.  So I went through the entire timeline once again.  That hubby had seen the doctor, what the doctor's wishes were, what the doctor's office had said to do about the prescription being very old.  Eventually, the pharmacist relented and sent a fax requesting a new prescription for hubby.  But only AFTER she had requested that the first person send the fax and be refused.

These are all signs of a bully in the workplace.

Turning the tables to indicate that the other person is wrong even when they are right; denying events or conversations; talking over people; refusing to listen especially refusing to listen to logic; accusing the targeted person of being emotional, in this case being upset, even if they are not showing outward signs of being upset.

All of these things - and more - conspire to put the bully in a position of power and control and reduce the target's power and control over the situation.

*****

I was a customer.  Someone who may or may not cross her path again.

I don't work with this woman; however, I came away with the distinct impression that I was dealing with a workplace bully because in my experience one person is never completely in the wrong while the other is completely in the right.

There were too many things that just didn't add up.

Along with that impression came the question:  "Is this person targeting someone inside the pharmacy staff, in that little office, to bully?"

In my experience in the workplace, I observed the same kinds of behaviours that were being inflicted on me consistently and constantly also being lobbed at others on occasion as this (perceived) bully in the pharmacy was lobbing behaviours at me, a customer she's never seen before in her life - and probably will never see again.

I wonder ....